Refund & Returns Policy
100% Transparency and Customer Security for Luxury Fragrance Purchases.
Strict Quality Assurance Before Dispatch
Every single fragrance shipment is inspected by our fulfillment team prior to sealing. We specifically check:
- Cellophane & Seals: Intact factory cellophane wrapping with crisp fold seams.
- Batch Code Alignment: Crisp 4-digit code stamped clearly on the outer box.
- Bubble Armor Packaging: Multi-layer shock-absorbent cushioning to protect the glass bottle in transit.
1. Open Parcel Checking Warranty (Test on Arrival)
At SauvageDior.pk, we believe our customers deserve complete confidence when investing in a signature luxury fragrance. We provide an Open Parcel Checking Warranty with Cash on Delivery.
What this means: You are encouraged to inspect the outer package and verify the product condition with the courier rider upon delivery.
- Transit Protection: In the rare event of transit breakage or leakage, you can refuse the parcel immediately and request a priority replacement.
- Authenticity Assurance: You can cross-verify the printed batch code on CheckFresh.com to confirm production authenticity.
2. 7-Day Replacement & Return Window
If you identify any manufacturing defect with the atomizer nozzle or package discrepancy within 7 days of delivery:
Message our customer team at +92 311 2390620 with your Order ID and photo of the issue.
We dispatch a fresh replacement unit within 24 hours via express courier.
